Cancellation

Cancellation policy.

Appointment time is reserved for you. You acknowledge this policy as part of the consent you accept when you book, before payment.

Changing an appointment

If you need to cancel or reschedule, give as much notice as possible so the time can be offered to someone else.

Refunds and missed sessions

Refund eligibility is based on the policy shown at booking. Paid appointments are not marked refunded until the payment provider confirms the refund.